Developing an Evaluation Plan

Developing an Evaluation Plan

Developingan Evaluation Plan

Developingan Evaluation Plan

Organizationsspend a lot of resources in developing and implementing plans, butthe capacity of those plans to help the company achieve itsobjectives can only be determined using an evaluation plan. Aneffective evaluation plan should help the organization determinewhere implementation of the plan has helped the organization achievethe desired changes (Hampton, 2015). In addition, the evaluation planhelps the management determine the information required for theevaluation, develop effective strategies for collecting information,and formulating reasonable timelines for evaluating the effectivenessof the plan. This paper will discuss an evaluation plan for assessingthe effectiveness of the initiative taken to reduce thenurse-to-patient ration at the hospital.


Thetype of methods selected to evaluate the effectiveness of a givenplan depends on specific outcomes anticipated from that plan. In thepresent case, the process of evaluation will be accomplished usingthree methods. First, a patient discharge survey will be performedbefore and after implementing the plan in order to determine whetheran initiative taken to reduce the nurse-to-patient ratio has improvedthe patient outcome. It would be expected that a lowernurse-to-patient ratio will lead to an increase in the quality ofservices, which will in turn help patients recover faster (Hinno,Partanen, &amp Vehvilainen-Julkunen, 2012).

Secondly,a survey of job satisfaction among nurses will be conducted beforeand after the implementation of the plan. A high nurse-to-patientratio increases the workload for nurses, which leads to theirdissatisfaction with their current job (Hinno, Partanen, &ampVehvilainen-Julkunen, 2012).

Third,the turnover rate of experienced nurses will be determined before andafter the implementation of the proposed plan. A highnurse-to-patient ratio is associated with a decline in thesatisfaction of nurses, which increases chances for them to leavetheir current jobs (Tellez, 2012). In overall, the evaluation processwill focus on determining whether the proposed plan has the capacityto enhance patient outcome, job satisfaction, and lower the turnoverrate.


Thereare three major variables that will be used during the evaluation ofthe plan. The first variable is the attitude of members of stafftowards the new changes, which will determine whether they will besatisfied with the anticipated reforms. The second variable is thepatient attitude towards the hospital where a change in attitude willbe used to determine whether like the quality of services offered bythe hospital. The last variable is the rate of turnover of nurses,which is a measure of the level of satisfaction among nurses.

Surveytool: A high nurse-to-patient ratio

Theset of survey questions below will be used before and after theimplementation of the plan in order to determine whether there willbe any change that can be directly attributed to the plan.

Assessingthe change in patient attitude:

  • How would you rate the current quality of services?

  • Do you think the quality of care can be directly associated with the nurse-to-patient ratio?

  • In your honest opinion, do you feel that the services you received meets the quality you expected?

  • In case you have health problem in the future, would consider this hospital your first choice?

Assessingchanges in staff attitude:

  • Do you feel satisfied with your current job?

  • Given a job opportunity elsewhere, would you leave your current job? If yes, what factors would make you leave your current job?

  • Do you think there are some HR practices that the hospital needs to change? If yes, which ones?

Findthe attached PowerPoint presentation for educating projectparticipants.


Reducingthe nurse-to-patient ratio will benefit patients, nurses, and thehospital, which means that the initiative taken to increase thenumber of permanent nurses will benefit all stakeholders. However,the success of that initiative will only be determined after itsimplementation has been evaluated. The evaluation plan will help themanagement determine whether an initiative taken to address the issueof high nurse-to-patient ratio will bring the desired results.


Hampton,C. (2015). Developingan evaluation plan.Lawrence, KS: University of Kansas.

Hinno,S., Partanen, P., &ampVehvilainen-Julkunen, K. (2012). Nurseactivities, nurse staffing and adverse patient outcome as perceivedby hospital nurses. Journalof Clinical Nursing,21, 1584-1593.

Tellez,M. (2012). Working Satisfaction among California Registered Nurses: ALongitudinal Comparative Analysis. NursingEconomic,30 (2), 73-81.